Repeat Prescriptions

Ordering Repeat Prescriptions:

There are multiple ways you can order your repeat prescriptions:

  • Use your NHS App – This will show you your repeat medicine and dosage so you can choose the ones that you need (You will not be able to see when your repeat prescription until 7 days before due)
  • Use Patient Access – You will need to register for this service or access this by using your NHS Account
  • In Person – Return the counterfoil of the prescription document indicating the medication you require to reception. A box is provided in reception to enable you to deliver your prescription without having to wait.
  • By Post – Post the counterfoil of the prescription document indicating the medication you require to the surgery, enclosing a stamped self-addressed envelope. If posting please remember to use a secure tracked postal service and give at least one weeks notice for a first class and longer if using second class.
  • Chemist – Arrange with a local chemist to request and collect your prescription.
  • Email – You can email us on  [email protected]

Due to the possibility of errors, requests for repeat prescriptions WILL NOT be taken over the telephone.

Repeat prescriptions are not ordered automatically. It is the patient’s responsibility to ensure their medication is ordered with enough notice before they are due to run out.

When will my Prescription be ready?

Prescriptions will be ready for collection in two working days (longer by post) if you will be picking the prescription up from the surgery.

Request ReceivedScript Ready By
For Example
A script received on Tuesday at 4pm will be ready for collection on Thursday after 4pm.

Non-urgent advice: Please request repeat prescriptions well in advance of public holidays, etc.

For those that request their prescription be sent to a local pharmacy then the time will be dependent on that pharmacy. Please contact the relevant pharmacy for an indication of the timescale.

Collection Points

Patients can either collect their prescription from the surgery or a chemist of their choice.

In order for prescriptions to be collected from a chemist, patients need to register at their chemist of choice for the ‘Prescription Collection Service’. Once the Chemist has agreed to collection on your behalf, Patients then need to instruct the Practice which must be in writing – forms are available from most chemists.